Frequently Asked Questions
Everything you need to know about shopping with AL Brands.
How long does shipping typically take?
Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. We recommend comparing these against your own body measurements to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At AL Brands, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.